Sorry to hear you're having troubles but you will need to contact the site you purchased the deal from directly.
All The Deals is a deal aggregator. We do not list our own deals, we list deals we find on the internet from sites like Living Social etc. We are not affiliated with them and we are not able to process customer service requests for them.
You can find contact details for many of the sites on our list of deal sites.
If you are unsure of the site you purchased from, please..
Check Your Email - All the companies should email you confirmation of your deal. If you can't find the mail, try checking your spam or junk mail.
Check With Your Bank - If you didn't receive an email check your bank, credit card or PayPal statement. The name of company should be listed in the purchase details.
Still have a question? Please contact us.